- Opening : Mon-Fri 08:00 - 17:00
At Cologne Signature, customer satisfaction is our priority.
We accept returns within 14 days of delivery for eligible items.
To qualify for a return:
For hygiene and safety reasons, opened or used fragrance products cannot be returned unless damaged or defective.
Once your return is received and inspected, refunds will be processed to the original payment method within several business days.
If your order arrives damaged, please contact us immediately with photos of the product and packaging.
For return assistance, contact:
support@colognesignature.com